Privacy Policy
Handyman of Australia Franchising Pty Ltd (ACN 632 486 778) respects your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it.
What we collect
We collect personal information you give us directly, which may include your name, email address, phone number, the area you live in, and any other details you provide when you:
- submit an enquiry form or franchise enquiry on this website
- complete the Handyman Test questionnaire
- contact us by phone or email
- request our franchise brochure
If you go on to apply for a franchise, we will collect further information as part of that process, including financial and background details. We will tell you what is required at that time.
How we use it
We use your information to respond to your enquiry, send you information about franchise opportunities, assess franchise applications, and keep records of our dealings with you. We do not sell your personal information to anyone.
Who we share it with
We may share your information with service providers who help us operate the business, including our website host, our email provider, and professional advisers such as our lawyers and accountants. We require them to protect your information and use it only for the purpose we have engaged them for.
Cookies
This website uses a small number of cookies that are needed for it to work properly, such as remembering details you have entered in a form and improving page loading speed. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though some parts of the site may not work as well if you do.
Storage and security
Your information is stored on servers operated by our web host and in our business email systems. We take reasonable steps to protect it from loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Accessing or correcting your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Email franchise@handymanofaustralia.com.au and we will respond within a reasonable time.
Complaints
If you believe we have mishandled your personal information, contact us at franchise@handymanofaustralia.com.au and we will investigate. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always available on this page.
Contact us
Handyman of Australia Franchising Pty Ltd (ACN 632 486 778)
Email: franchise@handymanofaustralia.com.au
Phone: 0411 550 146